Privacy policy

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Serdogss

SERDOGS LTD Company Number: 17206687

Registered Office: Office 1152, 85 Dunstall Hill, Wolverhampton, West Midlands, WV6 0SR, United Kingdom

Business Representative: Claudia Marcela Garcia Gallego

Business Address: Calle 27B #57-42, Quintas De La Cabanita, Bello, Antioquia, 051053, Colombia

Email: support@serdogss.com Phone: +44 7451 258447 Website: www.serdogss.com

1. Introduction

SERDOGS LTD ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or purchase our digital products.

2. Information We Collect

We may collect and process the following personal data:

· Full name · Email address · IP address and browser information · Payment information processed securely by Stripe Payments · Website usage and navigation data

We do not store complete credit or debit card details on our servers.

3. How We Use Your Information

The information we collect is used exclusively for the following purposes:

· Processing and fulfilling your orders · Delivering digital products after payment confirmation · Providing customer support and after-sales service · Improving our website and user experience · Complying with applicable legal obligations

4. Payment Processing

All payments are securely processed through Stripe Payments, a PCI DSS certified payment processor. SERDOGS LTD does not have direct access to your full payment credentials. All payment data is encrypted and handled exclusively by Stripe in accordance with the highest security standards.

Unauthorized transactions, fraudulent claims, abuse of chargebacks, or misuse of digital products are strictly prohibited and may result in account suspension and legal action.

5. Data Sharing

We do not sell, rent or share your personal information with unauthorized third parties. We may share data only with trusted service providers strictly necessary to operate our business, including Stripe Payments for transaction processing, under confidentiality agreements.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law.

7. Your Rights

Under applicable data protection laws, you have the right to:

· Access the personal data we hold about you · Request correction of inaccurate data · Request deletion of your personal data · Withdraw consent at any time · Lodge a complaint with the relevant supervisory authority

To exercise any of these rights, please contact us at: support@serdogss.com

8. Cookies

Our website may use cookies to improve your browsing experience. You may choose to disable cookies through your browser settings, though this may affect certain functionalities of the website.

9. Changes to This Policy

SERDOGS LTD reserves the right to update this Privacy Policy at any time. Any changes will be published on this page with the updated effective date.

10. Contact

If you have any questions regarding this Privacy Policy, please contact us:

SERDOGS LTD Email: support@serdogss.com Phone: +44 7451 258447 Website: www.serdogss.com

SERDOGS LTD

Company Number: 17206687

SERDOGS LTD is a company dedicated to the sale of digital products and digital marketing services through online platforms.

All products and services offered on this website are delivered digitally. By purchasing from this website, the customer agrees to the terms, billing policies, and delivery conditions established by SERDOGS LTD.

Payments are securely processed through Stripe Payments. Unauthorized transactions, fraudulent claims, abuse of chargebacks, or misuse of digital products are strictly prohibited and may result in account suspension and legal action.

Due to the nature of digital products, refunds may only be granted when required by applicable law or when the product has not been delivered correctly.

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